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US Street [Address] API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
International Street [Address] API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
US [Address] Autocomplete Pro API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
International [Address] Autocomplete API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
US Enrichment API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
US Extract API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
US Reverse Geo API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
US ZIP Code API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
US South 1 Operational
Download API Operational
US East 1 Operational
US West 1 Operational
US South 1 Operational
Forward Proxy API Operational
US East 1 Operational
US West 1 Operational
US Central 1 Operational
Account Management Portal Operational
Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
US Street [Address] API: Slowest Single Lookup Processing Latency (default SLA: 500ms application process latency) ?
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International Street [Address] API: Slowest Single Lookup Processing Latency (default SLA: 1000ms application process latency)
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US [Address] Autocomplete Pro API: Slowest Single Lookup Processing Latency (default SLA: 100ms application process latency)
Fetching
International [Address] Autocomplete API: Slowest Single Lookup Processing Latency
Fetching
US Enrichment API: Slowest Single Lookup Processing Latency
Fetching
US Extract API: Slowest Single Lookup Processing Latency (default SLA: 2000ms application process latency)
Fetching
US Reverse Geocoding API: Slowest Single Lookup Processing Latency (default SLA: 200ms application process latency)
Fetching
US ZIP Code API: Slowest Single Lookup Processing Latency (default SLA: 250ms application process latency)
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Mar 10, 2026
Intermittent 503 Errors for US Street [Address] API
Resolved - The issue has been resolved.

A small number of nodes experienced large memory consumption which resulted in a few 503 errors being returned. This has been resolved and measures have been put in place to mitigate this in the future. Additional alerts and monitors have also been put in place.
Mar 10, 15:58 UTC
Monitoring - The issue has been identified and we are currently monitoring overall system health.
Mar 6, 21:16 UTC
Investigating - We are currently investigating an increase in 503 Service Unavailable errors. We will provide an update as soon as more information is available.
Mar 6, 17:59 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

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