Misbehaving servers resulted in some 503 responses

Incident Report for Smarty

Resolved

Around 19:10 UTC, increased traffic exposed resource limitations caused by a previously implemented algorithm update, leading to issues on several servers hosting some of our services (US Street API, US Extract API) in one of our data centers due to insufficient RAM. To ensure stability and service reliability, the affected servers have been decommissioned and replaced with upgraded hardware.

Posted Mar 18, 2025 - 20:01 UTC