DNS Update

Incident Report for Smarty

Resolved

A new IP address was introduced into our infrastructure for one of our facilities and a previous IP address was phased out of use. Part of this process involved updating DNS records. All appropriate records were updated with the exception of several legacy hostnames, which were overlooked. This resulted in a few users seeing intermittent request failures when requests resolved to the previous IP address. This only affected one of our facilities. All other facilities maintained full accessibility. The aforementioned hostnames have now been updated.

Posted Mar 21, 2023 - 15:00 UTC