Account Management Portal - Login

Incident Report for Smarty

Resolved

The issue has been resolved. The only service that was affected was the Account Management Portal. This incident did NOT affect production traffic to our APIs (address verification, autocomplete, geocoding, etc.)

Posted Sep 10, 2026 - 22:37 UTC

Update

We are continuing to investigate this issue.

Posted Sep 10, 2026 - 20:18 UTC

Update

We are continuing to investigate this issue.

Posted Sep 10, 2026 - 20:16 UTC

Investigating

We are currently investigating Login issues and hope to have a resolution shortly.

Product APIs are unaffected and fully operational.

Posted Sep 10, 2026 - 20:14 UTC

This incident affected: Account Management Portal.